At legittech.lk, we provide fast and reliable delivery for all our Genuine Authentic Products across Sri Lanka. Since we operate exclusively as an online store, we prioritize getting your tech to your doorstep as quickly as possible.

• Colombo (Same Day Delivery): For orders within Colombo, we offer Same Day Delivery at a flat rate of LKR 600.

• Island-wide Delivery: For all other locations across the country, delivery typically takes 3–5 working days with a standard shipping fee of LKR 400.

To process your order accurately, we require the following details during checkout:

• Full Name (Sender and Recipient)

• Billing & Delivery Address (Accurate details ensure timely delivery)

• Phone Number (For delivery coordination and order updates)

• Email Address (To send your order confirmation and digital receipt)

Our website is equipped with SSL (Secure Sockets Layer) encryption, ensuring that all data transmitted between your browser and our servers remains private and protected. We do not store sensitive payment card details on our servers.

Your details are used strictly for order fulfillment, providing professional After-Sales Service for your 1-year warranty, and—only with your explicit consent—occasional marketing updates. For more details, please visit our Privacy Policy page.

At legittech.lk, we want you to be completely satisfied with your purchase of our Genuine Authentic Products. Since we operate exclusively online, we have established a clear and fair policy for returns and warranty claims.

Returns for Non-Defective Products: We accept returns within 7 days of delivery, provided that:

• The product remains unopened and seal-intact in its original retail packaging.

• All accessories, manuals, and parts are included in their original, undamaged condition.

• The product is in the same “as-bought” condition as when it was delivered.

Return Options: If a return is accepted, you may choose one of the following:

1. Product Exchange: Exchange for another product of equal or higher value (by paying the difference).

2. Store Credit: Receive a credit for the full value of the returned item to be used for future purchases at legittech.lk. Please note: As per our company policy, cash refunds are not provided; any exceptions are subject to management review.

Warranty Claims & Upgrades: As all our products come with a 1-Year Genuine Warranty, returns for technical issues are accepted throughout the warranty period:

• Inspection: Our technical team will inspect the device to ensure the issue is covered under the manufacturer’s warranty terms.

• Replacement: If a defect is confirmed, the product will be replaced with a new unit.

• Upgrades: If you wish to upgrade to a higher model during a warranty claim, we will evaluate the usage period of your current device. Typically, a minimum of 50% of the initial purchase value will be deducted, and the difference must be paid for the upgraded model.